Privacy Policy

Privacy Policy

Machinesso Studio operates this store and website, including all related information, content, features, tools, products, and services, designed to provide you (the customer) with a curated shopping experience (hereinafter referred to as the "Service"). Machinesso Studio is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transactions through the Service, or otherwise contact us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand the methods of collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies you or another individual, or is reasonably associated with you or another individual. Personal information does not include anonymously collected or de-identified information that cannot identify your identity or be reasonably associated with you. We may collect or process the following categories of personal information, including inferences derived from this information, based on how you use the Service, your country/region, and as permitted or required by applicable laws:

    • Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
    • Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment details.
    • Account Information: Including your username, password, security questions, preference settings, and general settings.
    • Transaction Information: Including products you have viewed, added to cart, or added to your wishlist, or products purchased, returned, exchanged, or cancelled, along with historical transaction records.
    • Correspondence Records: Including information you provide when contacting us, such as the content filled out when sending customer support inquiries.
    • Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
    • Usage Information: Including information related to your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

We may collect personal information from the following channels:

    • Directly from You: Including when you create an account, access or use the Service, contact us, or otherwise provide personal information to us.
    • Automatically Collected through the Service: Including information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of Cookies and similar technologies.
    • From Our Service Providers: Including when we engage them to provide specific technologies and collect or process your personal information on our behalf.
    • From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use personal information for the following purposes:

    • Providing, Customizing, and Improving the Service: We use your personal information to provide the Service, including fulfilling contracts entered into with you; processing payments; shipping orders; remembering your preference settings and items of interest; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; supporting product reviews; and tailoring a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
    • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, text message, or mail, and displaying online advertisements for products or services on the Service or other websites based on your prior purchases or items added to your cart, as well as your other activities on the Service.
    • Security and Fraud Prevention: We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraud, illegal, dangerous, or malicious activities; ensure public safety; and maintain the security of our services. If you choose to use the Service and register an account, you are responsible for safely keeping your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.
    • Communicating with You: We use your personal information to provide you with customer support, respond to your needs, deliver efficient services, and maintain our business relationship.
    • Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, investigating or participating in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and handling or investigating actions that may violate our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:

    • Disclosing to Shopify, vendors, and other third parties that provide services on our behalf (such as IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
    • Disclosing to business and marketing partners to provide marketing services and deliver advertisements to you. For example, we work with third-party services through Shopify to support personalized advertisement delivery based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy

       

Relationship with Shopify The Service is hosted by Shopify, which collects and processes personal information regarding your visit and use of the Service in order to provide and improve the service for you. Information you submit to the Service will be transferred and shared with Shopify and third parties that may be located outside your country/region in order to provide and improve the service for you. In addition, to help protect, develop, and improve our business, we use certain Shopify enhanced features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your personal information usage rights for the aforementioned purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country/region, you may exercise certain rights regarding your personal information at the Shopify Privacy Portal link.

Third-Party Websites and Links The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated with or controlled by us, please be sure to review their privacy and security policies, as well as other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of these third-party platforms, and our or the third party's use of this information is not restricted. Our provision of such links does not in itself represent our endorsement of the content on such platforms or their owners or operators, unless otherwise stated in the Service.

Children's Data The Service is not intended for children, and we do not knowingly collect any personal information from minors within your jurisdiction. If you, as a parent or guardian, discover that your child has provided personal information to us, you can contact us using the contact information provided below to request the deletion of the relevant information. As of the effective date of this Privacy Policy, to the best of our knowledge, we have not "shared" or "sold" (as defined under applicable laws) the personal information of minors under the age of 16.

Information Security and Retention Please note that no security measures are foolproof or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through unsecure channels. The retention period of your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices Depending on your country/region, you may have some or all of the following rights related to your personal information. However, these rights are not absolute, may apply only in specific circumstances, and we may decline your request under certain legally permitted situations.

    • Right to Access/Know: You have the right to request access to the personal information we hold about you.

    • Right to Delete: You may have the right to request that we delete the personal information we maintain about you.

    • Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.

    • Right to Portability: In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.

    • Right to Opt-Out of Sale or Sharing for Targeted Advertising: Depending on your country/region, you may have the right to opt-out of the "sale" or "sharing" of personal information, or to refuse our processing of your personal information for "targeted advertising" (as defined under applicable privacy laws).

    • Manage Communication Preferences: We may send you promotional emails, and you can stop receiving such messages at any time through the unsubscribe option displayed in our emails. If you opt-out, we may still send you non-promotional emails, such as notifications related to your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations provided by local laws, in addition to the rights mentioned above, you may also exercise the following rights:

    • Right to Object to Processing and Restrict Processing: You may have the right to request that we stop or restrict the processing of your personal information for specific purposes.

    • Right to Withdraw Consent: When we process your personal information based on your consent, you have the right to withdraw your consent decision. The withdrawal of consent will not affect the lawfulness of any processing conducted based on that consent prior to its withdrawal.

You can exercise any of the aforementioned rights through the designated sections on the Service or by contacting us using the contact information provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to data processed by Shopify), please visit: https://privacy.shopify.com/en. We will not discriminate against you for exercising any of the aforementioned rights. As permitted or required by applicable laws, we may need to verify your identity before processing your request. In accordance with applicable laws, you may designate an authorized agent to make requests to exercise rights on your behalf. Before accepting a request submitted by an agent, we will require the agent to provide documentary proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond promptly to your request within the timeframes specified by applicable laws.

Complaints If you have any objections to how we handle your personal information, please contact us using the contact information provided below. Depending on your country/region, you may have the right to appeal our decision; you can contact us using the contact information provided below, or file a complaint with your local data protection regulatory authority. If you are located in the European Economic Area, you can view the list of data protection authorities here.

International Transfers Please note that we may transfer, store, and process your personal information outside of your country/region. If we transfer your personal information outside of the European Economic Area or the United Kingdom, unless the target country/region of the data transfer has been deemed to provide an adequate level of data protection, we will implement recognized data transfer mechanisms, such as the Standard Contractual Clauses issued by the European Commission, or any equivalent contracts issued by relevant authorities in the United Kingdom.

Changes to This Privacy Policy This Privacy Policy may be updated from time to time to reflect changes in our privacy practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide appropriate notices as required by applicable laws.

Contact Information If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any rights you have, Please send an email to support@machinesso.com. According to applicable data protection laws, we are the data controller of your personal information.